With Ericsson MX-ONE™ Communication Organizer Operator Assistant you have a professional interface to your customers where inquires are handled proficiently by instantly supplying switchboard operators with the information they need.

This powerful and easy-to-use application can be adapted to the personal preferences of any operator, further enhancing productivity. Switchboard operators have all the tools necessary at their fingertips to ensure customer satisfaction, including call handling, directory access, and activity management integrated into a single PC interface.

The Ericsson MX-ONE™ Communication Organizer Operator Assistant can also be equipped for use by visually impaired operators by adding a speech synthesizer and/or Braille keyboard.

In addition to VoIP, Ericsson MX-ONE™ Communication Organizer Operator Assistant provides easy access to a wide range of Ericsson MX-ONE™ features. The Ericsson MX-ONE™ Communication Organizer Operator Assistant is the most powerful application in our Communication Organizer suite. Operators are given more privileges than others and more information is presented to make call management as efficient as possible.